PeterMD Review: Good Pricing and a Complicated Safety Record
Our review team placed a real order at PeterMD, experienced the full intake-to-delivery flow as patients, and graded everything through our True Value Score framework.
Updated on
TRUE VALUE SCORE™
Good
Based on a comprehensive
hands-on evaluation
How we tested PeterMD:
- Placed a real order as a new patient with a scheduled video consultation
- Opened and photographed every item in the delivery
- Inspected the ice pack and vial condition on arrival
- Ran the clinic’s support team through phone and email tests
- Reverse-engineered the real checkout price from the advertised monthly rate
- Pulled pharmacy licensing and disciplinary records for both named pharmacy partners
- Compared patient feedback across Trustpilot, BBB, and Reddit
True Value Score™
Good
Based on a comprehensive
hands-on evaluation
- Placed a real order as a new patient with a scheduled video consultation
- Opened and photographed every item in the delivery
- Inspected the ice pack and vial condition on arrival
- Ran the clinic’s support team through phone and email tests
- Reverse-engineered the real checkout price from the advertised monthly rate
- Pulled pharmacy licensing and disciplinary records for both named pharmacy partners
- Compared patient feedback across Trustpilot, BBB, and Reddit
What we liked
- LegitScript certified
- Publicly named pharmacy partners
- HIPAA privacy policy posted and accessible
- Competitive pricing at $149/mo for semaglutide
- Overnight delivery with insulated cold-chain packaging
- HSA/FSA payments accepted
- Verifiable business address in Vero Beach, FL
- No membership fee
Where it falls short
- Trustpilot profile removed but rating still displayed on homepage
- BBB grade F with defensive and passive-aggressive complaint responses
- Charges $447 up front before medical approval is even confirmed
- Name and credentials of provider not shared before visit
- Both pharmacy partners carry documented disciplinary actions
- No package tracking provided
- Media claims unverifiable: Forbes, GQ, and TIME logos with no links
- $20 appointment change fee with no waiver option
Medication1
Monthly Cost
Action
Compounded Semaglutide Injection
$149 ($447 billed quarterly)
Compounded Tirzepatide Injection
$249 ($747 billed quarterly)
Medications & Prices
Compounded Semaglutide Injection
$149 ($447 billed quarterly)
Compounded Tirzepatide Injection
$249 ($747 billed quarterly)
The semaglutide plan also includes a six-month bundle that costs $834 and lowers the monthly price to $139.
BEFORE WE START
Is PeterMD Right For You?
Before writing this review, we gathered the key details on how PeterMD works and what it offers. If these don’t match what you’re looking for, you’re probably better off choosing a different GLP-1 provider.
Key details
Treatment Options
Compounded only
PeterMD offers compounded semaglutide and tirzepatide injections. It does not carry Ozempic®, Mounjaro®, Wegovy®, Zepbound®, or other branded medications.
Insurance Eligibility
Not accepted
PeterMD is a self-pay clinic. It does not accept insurance for GLP-1 treatment, and no in-network billing applies to either medication.
HSA/FSA Eligibility
Accepted
PeterMD accepts HSA and FSA payments. Patients can apply these funds directly at checkout toward their medication bundles.
Available States
46 states
PeterMD’s semaglutide program is available in approximately 46 states plus Washington, DC, excluding Alabama, Idaho, Alaska, and Hawaii. The tirzepatide program excludes only Alabama and Idaho, reaching approximately 48 states plus Washington, DC.
Customer Support
During business hours
PeterMD operates two support lines: new patients can call or text 772-800-6133 Monday through Sunday, 7 a.m. to 7 p.m. EST. Existing patients use a separate line (772-444-8669 or [email protected]) available Monday through Friday, 9 a.m. to 5 p.m. EST. Neither line can answer clinical or health-related questions by phone without a paid consultation.
Coaching & Lifestyle
Not offered
PeterMD advertises a companion app with diet and exercise features, calorie tracking, and body mapping, but the app store listings carry “Coming Soon” labels. No dedicated human coaching or patient community is currently available.
Want alternatives? See our top-graded GLP-1 clinics.
Our Full Hands-on PeterMD Experience
Here’s what happened at every stage of ordering from PeterMD, from the intake flow to the moment the vial reached our hands. We open every box, inspect every piece, and grade what we find against real patient safety standards.
Does PeterMD Operate Safely and Legally?
D
Does PeterMD hold up across licensing, medication handling, transparency, support, and real patient feedback?
PeterMD is LegitScript certified, carries a HIPAA policy, and lists a verifiable US address. Naming both pharmacy partners with full addresses and phone numbers is genuinely more disclosure than most clinics provide—it just wasn’t enough. The safety grade falls to D because of what’s sitting behind that disclosure. Absolute Pharmacy carries a lengthy regulatory record, including an FDA Warning Letter, outsourcing-facility de-registration, and state license revocations. Partell Pharmacy is currently under active Nevada Board supervision following a fine, five-year probation, and a stayed revocation as of June 2025. The reputation picture reflects that, since PeterMD’s Trustpilot profile was removed for violating platform guidelines and its BBB grade is F.
Are PeterMD’s providers and pharmacies legit?
Are the pharmacies actually licensed?
PeterMD names both of its compounding pharmacy partners in its terms and conditions: Absolute Pharmacy at 16011 N Nebraska Ave #103, Lutz, FL 33549, and Partell Pharmacy at 5835 S. East Ave, Las Vegas, NV. Both hold active state pharmacy licenses and are verifiable through their respective state boards.
Are the pharmacies clean of disciplinary actions?
Absolute Pharmacy’s record includes an FDA Warning Letter from 2015 with repeat violations, subsequent outsourcing-facility de-registration, and state license revocations or probation conditions in California and other states, including a nonresident license revocation in late 2023. Partell Pharmacy received an FDA Warning Letter in 2019 (later closed out) and remains under active Nevada Board supervision as of March 2025 following a $5,000 fine and a June 2025 five-year probation with a stayed revocation. Both partner pharmacies are operating under ongoing regulatory conditions.
Are prescriptions written by a licensed medical professional?
PeterMD describes its prescribers as a “provider network” of US-licensed physicians operating across approximately 46 to 48 states. It refers to them as “your physician” and “licensed providers,” but it does not name any individual physician, disclose credentials, or indicate whether the providers are direct employees, independent contractors, or sourced through a third-party telehealth staffing platform. The consultation itself is conducted by a licensed physician, but patients have no way to verify who that physician is before the visit.
Does PeterMD meet basic legal requirements?
PeterMD has a HIPAA privacy policy posted at getpetermd.com/hipaa-privacy-policy/, covering how it uses and discloses protected health information. Its verified business address is 601 21st Street, Suite 300, Vero Beach, Florida. Both the HIPAA notice and the physical address are easy to find.
Does PeterMD package and ship your medication properly?
Does the medication stay cold?
The order arrived in a FedEx envelope containing a square outer box. Inside sat a styrofoam cooler with two ice packs. The packs were mostly melted but still cold on arrival, and the vial temperature was adequate. Cold-chain packaging was intact at the time of delivery.
Is the packaging secure?
The medication arrived inside a ziplock bag within a small box, nested inside the styrofoam cooler. Nothing was shifting during transit, and the vial was intact and undamaged. The inner packaging provided adequate physical protection for the medication.
Does the package include everything you need, in the right format?
The package included sharps, alcohol wipes, and drug information materials, all separated within the envelope. Injection supplies were complete. No promotional materials, branded swag, or additional extras were included.
Does the medication arrive on time and is it easy to track?
The package arrived without any advance notice or tracking information sent to us. Our first indication that shipping had begun was a text message from the pharmacy confirming the order was being processed. Three days later, the package appeared on our doorstep with no tracking link or delivery notification sent beforehand. For medication that requires cold-chain management, receiving no tracking is a meaningful problem, since there is no way to know if the package has been sitting in a warm environment for hours before you retrieve it.
Is PeterMD straightforward and transparent?
Is the pricing honest and transparent?
PeterMD advertises semaglutide at $149 monthly, and that number is technically accurate. Only technically because it’s a mandatory three-month bundle that costs $447 total ($149/mo). While there is also a six-month bundle for semaglutide, there is no monthly billing option for either semaglutide or tirzepatide. The full bundle amount is charged at checkout before a provider has reviewed your case or confirmed your eligibility. For tirzepatide, the first month is listed at $149, but the ongoing bundle pricing requires completing the intake form to see the full details. Pricing for the primary medication is disclosed on the site, but the checkout experience is materially different from what the homepage implies.
Do they pressure you into buying?
PeterMD does not use countdown timers, pop-ups, or urgency messaging during checkout or browsing. The sales flow is straightforward. No pressure tactics were observed across our testing.
Is it easy to cancel?
PeterMD does have an auto-renewal on its bundles. To cancel, patients must email [email protected] requesting cancellation of their auto-renewal at least 48 hours before the renewal date. Nothing in the portal makes that requirement obvious, and the cancellation process is not documented on the main site. The process itself is not difficult once you know how it works, but patients who don’t proactively contact support before their renewal window risk being charged for another bundle.
Are the photos and claims genuine?
Patient photos on PeterMD’s site appear authentic. The problem is elsewhere on the page. For example, PeterMD displays a “4.9/5” Trustpilot star rating and “Based on 20k+ Reviews” on its homepage, even though Trustpilot has removed the clinic’s profile entirely for violating platform guidelines. Showing a rating from a profile that no longer exists is a deceptive claim.
Are the media mentions and third-party claims legitimate?
PeterMD’s homepage features two identical scrolling logo carousels, one near the top of the page and one near the footer, both showing CEO Weekly, Forbes, GQ, San Francisco Post, and TIME. None of these logos link to any article, coverage, or mention. We searched each publication independently and could not verify a single piece of coverage from any of the five outlets. Displaying unverifiable media logos as a credibility signal without linking to the underlying articles is a red flag.
Are they honest about what the medication can do?
PeterMD acknowledges its GLP-1 offerings are compounded and not FDA approved. The clinic states the medications are “not FDA approved” on its GLP-1 page. It does not make unsubstantiated clinical outcome claims or imply the medication has undergone the same regulatory review as branded products.
Can you get help when you need it?
Can you reach a real person?
PeterMD offers phone and text support on two lines, plus email through [email protected]. We called the new-patient line during business hours, reached a voicemail, and received a callback within a few minutes. The problem is the support team cannot answer health-related or clinical questions for non-patients and redirects those callers to schedule a paid consultation. We emailed with basic pre-enrollment questions and received a response within the hour, but the reply read, “If you’re serious about getting started, text an expert at (772) 800-6133.” That is not a helpful or professional response to a clinical question.
Are responses fast and helpful?
Phone response is fast and the callback commitment appears reliable. Email response is also reasonably quick. The quality of those responses, however, is limited by what the support team is allowed to address. Clinical questions require a paid phone consultation, and the email tone we encountered was not welcoming. Speed without substance is a partial answer.
Does a licensed provider stay involved after you sign up?
PeterMD mentions a provider check-in at the three-month mark. Beyond that, no structured follow-up schedule, dose-adjustment protocol, or ongoing monitoring plan is visible in the portal or communicated during onboarding. Patients can reach their care team at any time, but the communication burden falls entirely on the patient. There is no proactive provider outreach built into the program.
Do PeterMD’s reviews stack up?
Do the reviews sound real and are they free of consistent issues?
PeterMD’s Trustpilot profile at trustpilot.com/review/getpetermd.com has been removed. Trustpilot’s notice states the business “goes against our guidelines and is no longer visible on Trustpilot.” According to Trustpilot’s published policy, profiles are removed for reasons including fake or incentivized reviews, flagging-tool abuse, and brand misuse. On Reddit, reviews of PeterMD are mixed, with a notable portion of users describing billing concerns, customer service issues, and advertising that doesn’t match the checkout experience. PeterMD’s BBB rating is F.
Does the clinic handle complaints well?
With the Trustpilot profile removed, the only visible responses to patient feedback are on BBB. The responses we reviewed came across as defensive and passive-aggressive rather than solution-oriented. There is no pattern of genuine complaint resolution visible in the public record.
Is PeterMD good value for the money?
A
How much does PeterMD really cost per month all in, and is that a good deal?
PeterMD’s pricing pillar earns an A because the monthly cost it advertises is exactly the monthly cost patients pay. At $149 monthly for semaglutide, PeterMD competes with the lower end of the compounded GLP-1 market. There are no membership fees, no hidden upcharges at checkout, and no social media advertisements making claims that contradict the actual pricing. The catch is that there’s no monthly billing option. The $149 rate is only available as a three-month bundle charged at $447 up front, before provider approval. That payment structure demands significant trust from a new patient, especially one who hasn’t yet been cleared for treatment, and meeting that bundle price indefinitely might be difficult for customers who budget monthly.
How much does medication cost, and is it more expensive than the ads suggest?
PeterMD advertises semaglutide at $149 monthly, and checkout confirms you pay $447 for three months. The six-month bundle brings the rate down slightly to $139 monthly ($834 total). Neither option offers monthly billing. Tirzepatide carries a $149 first-month rate, with the ongoing bundle structure disclosed during the intake process rather than up front on the homepage. We found no pricing discrepancy between the advertised rate and the true monthly cost for semaglutide, which is notable in a market where bait-and-switch pricing is common.
MEDICATION
MONTHLY COST
(AFTER FIRST-MONTH DISCOUNT)
Compound Semaglutide Injection
$149 ($447 billed quarterly)
Compounded Tirzepatide Injection
$249 ($747 billed quarterly)
Is everything included in the price?
Is the monthly membership included?
PeterMD does not charge a separate membership fee. The cost of the medication bundle covers access to the portal, the initial consultation, and provider communication.
Is shipping included?
Shipping is included at no additional cost. PeterMD uses overnight delivery for all medication orders, but keep in mind there is no tracking.
Is labwork included?
Lab work is not required to start or continue treatment at PeterMD. Patients who want or need blood work can access Step One Labs panels, which start at approximately $95 for a basic panel, at the clinic’s referral pricing.
Are doctor consultations included?
The initial provider consultation is included in the medication bundle. Changing an appointment, however, carries a $20 fee regardless of how far in advance the change is made.
PeterMD Is For You If…
- You want competitive compounded GLP-1 pricing. At $149 monthly for semaglutide, PeterMD sits near the bottom of the market on price.
- You’re comfortable paying three months up front before being approved. The bundle-only payment model works for patients who’ve done their research and are confident they’ll qualify.
- You don’t like membership fees. PeterMD doesn’t charge a membership fee on top of your medication, which puts it in a truly affordable price tier if you can manage the bundles.
PeterMD Is Not For You If…
- You need a clean reputation record and pharmacy history. PeterMD’s Trustpilot profile was removed for policy violations, its BBB grade is F, Reddit feedback is mixed with recurring billing and service concerns, and its pharmacies have deep disciplinary histories.
- You want your provider’s credentials on record. PeterMD does not name or disclose the credentials of individual prescribing physicians, so you’re going in blind.
- You depend on package tracking. Orders arrive without tracking, leaving no way to monitor cold-chain status before retrieval.
- You prefer monthly billing flexibility. All semaglutide orders require a three-month up-front bundle payment with no monthly option.
- You want brand-name, FDA-approved GLP-1 products. PeterMD only offers compounded meds that have not been approved by the FDA.
How PeterMD Compare
| Clinic | Best for | Monthly cost | Treatment types | Lab testing | Insurance |
|---|---|---|---|---|---|
| PeterMD | Competitive compounded GLP-1 pricing with overnight delivery | $149+ | Compounded semaglutide (injections); compounded tirzepatide (injections) | $95, not required | No |
| Pomegranate | Transparent pricing across five named pharmacies | $119+ | Compounded semaglutide (injections); compounded tirzepatide (injections) | Not included, not required | No |
| OrderlyMeds | Flat-rate pricing with included coaching | $149+ | Compounded semaglutide (injections); compounded tirzepatide (injections); Wegovy; Zepbound | Not included, not required | No |
| Mochi Health | Widest GLP-1 selection at affordable pricing | $178+ | Compounded semaglutide (injections, drops, tablets, microdose); compounded tirzepatide (injections); Ozempic; Mounjaro; Wegovy; Zepbound | Included, not required | Yes |
Final Grade
Good
True Value Score™
PeterMD earns a B overall, built on a genuinely strong Pricing Pillar. The $149 monthly semaglutide rate is accurate, the packaging arrived cold and complete, and LegitScript certification is in place. Those are real positives.
The D safety grade reflects two specific problems: Both pharmacy partners carry active regulatory conditions, and the reputation picture is poor, with a Trustpilot profile that’s been removed by Trustpilot and a BBB F rating. The clinic also displays a Trustpilot star rating on its homepage that is no longer backed by a live profile.
PeterMD is a reasonable choice for patients who’ve researched the pharmacy partners and are comfortable with the up-front bundle payment model. Those who need clear provider credentials or a strong public reputation record will find better options elsewhere.
Frequently Asked Questions
Common questions about PeterMD answered
Why Was PeterMD’s Trustpilot Profile Removed?
PeterMD’s Trustpilot profile was removed because the business violated Trustpilot’s guidelines. Trustpilot removes profiles for reasons including fake or incentivized reviews, flagging-tool abuse, and brand misuse. The profile at trustpilot.com/review/getpetermd.com now shows a notice that the business is no longer visible on the platform.
Why Does PeterMD Charge $447 Up Front if the Advertised Price Is $149 Monthly?
PeterMD does not offer monthly billing for semaglutide. The $149 is the equivalent monthly rate of the bundle price within a three-month plan, charged as $447 all at once at checkout, before a provider has reviewed your case or confirmed your eligibility for treatment.
Which Pharmacies Fill PeterMD Prescriptions?
PeterMD fills prescriptions through two named pharmacy partners: Absolute Pharmacy in Lutz, FL, and Partell Pharmacy in Las Vegas, NV. Both pharmacies are disclosed in PeterMD’s Terms and Conditions with full addresses and contact numbers. Both also carry documented regulatory histories, including FDA Warning Letters and active state board conditions.
Does PeterMD Accept Insurance?
PeterMD does not accept insurance for GLP-1 treatment. It is a self-pay clinic. Patients can use HSA or FSA funds toward their medication bundles.
Is PeterMD LegitScript Certified?
PeterMD is LegitScript certified. LegitScript certification is the standard that Google and major digital advertising platforms require for online healthcare providers to run ads. It confirms a baseline of operational compliance but does not assess the quality of care or the disciplinary history of a clinic’s pharmacy partners.
Does PeterMD Provide Tracking for Medication Shipments?
PeterMD does not provide tracking information before delivery. Our order arrived after a text from the pharmacy confirming processing, with no tracking link sent in advance. The package appeared at the door three days later without any prior shipping notification. For a temperature-sensitive medication, the absence of tracking is a meaningful limitation.
Does PeterMD Require Lab Work?
PeterMD does not require lab work to start treatment. Patients who want or need blood work can access Step One Labs panels starting at approximately $95. Labs are available but entirely optional.
Sources
Disclaimer: The findings in this article come from our direct ordering and testing experience and should not be treated as medical guidance. Talk to a licensed clinician before beginning, adjusting, or stopping any prescription.
